Welcome to American Family Care, Inc. By using our website, requesting information, or entering into a service relationship with us, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services or site.
1. Acceptance of terms
These terms govern your use of our website and the general framework for our physician office medical services. A separate written agreement, application, order confirmation, or similar contract controls specific fees, scope, and duties. If that agreement conflicts with these terms on a particular point, the account-specific agreement prevails for that service.
2. Services we provide
We may provide, depending on your agreement:
- Office-based physician evaluation and treatment
- Follow-up visits, in-office testing when available, and referral coordination
- Medical records and billing communications
- Appointment scheduling and visit reminders
3. Customer responsibilities
- Provide accurate medical, insurance, and contact information
- Seek emergency care for emergencies rather than an office visit
- Follow after-visit instructions and keep scheduled follow-up
4. Fees and billing
- Fees are set out in your agreement, proposal, invoice, or fee schedule
- Unless stated otherwise, fees are earned as described in the applicable agreement
- Customers remain responsible for costs caused by inaccurate information or access delays where applicable
5. No guarantee of availability
We use professional judgment to perform services, but we do not guarantee uninterrupted availability, specific timing, weather, supplier shortages, or third-party delays beyond our reasonable control.
6. Third parties
We may coordinate with vendors, carriers, platforms, or other providers as needed. Their terms may apply separately.
7. Website use
- Content is for general information; it is not legal, medical, or financial advice unless a separate professional relationship exists
- You may not scrape, hack, or misuse the site or attempt unauthorized access to our systems
- We may change or discontinue site features without notice
8. Intellectual property
Website text, layout, and branding used by American Family Care, Inc are protected by applicable intellectual property laws. You may not copy or reuse them without our written permission unless limited fair use applies.
9. Limitation of liability
To the fullest extent permitted by law, American Family Care, Inc is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, business interruption, or loss of goodwill arising from use of the website or services. Our aggregate liability for claims relating to the website, excluding services governed by a separate written agreement or mandatory law, shall not exceed the greater of (a) the amount you paid us in the three months preceding the claim or (b) one hundred U.S. dollars.
10. Indemnity
You agree to indemnify and hold harmless American Family Care, Inc and its personnel from claims arising from inaccurate information, unlawful requests, or misuse of the website or services, except where caused by our gross negligence or willful misconduct as finally determined by a court.
11. SMS text messaging
If you opt in to SMS, you may receive messages regarding appointment reminders, schedule changes, and records pickup notices. Message frequency varies; carrier charges may apply. Reply STOP to opt out; reply HELP for help. Support: office@americanfamilycareinc.com or 205-403-8902.
12. Governing law
These terms are governed by the laws of Alabama, without regard to conflict-of-law rules that would apply another jurisdiction's laws.
13. Changes
We may update these terms by posting a revised version and updating the "Last updated" date.
14. Severability
If any provision is held invalid, the remainder remains in effect.
15. Entire agreement (website)
For website use, these terms and the Privacy Policy are the entire agreement. Account-specific rights and duties are in your applicable service agreement, order terms, or addenda.
16. Contact
American Family Care, Inc
3700 Cahaba Beach Road, Birmingham, AL 35242
Phone: 205-403-8902
Email: office@americanfamilycareinc.com
By using our website or engaging our services, you acknowledge that you have read and agree to these Terms and Conditions, subject to any separate written agreement.